Complain About a Taxi Driver or Vehicle

If you wish to report an issue about a taxi or private hire driver/vehicle, please provide as much detail as possible. 

Information we need:

• Your name and address and email and a daytime telephone number
• The plate number or vehicle registration
• A full description of the issue/incident and any witnesses
• The date, time and location where the incident happened or your journey details
• A description of the driver and the drivers badge number (if known)
• Report as much detail as you can about the vehicle type, colour and any distinguishing features

Please contact us with the details by emailing licensing@gloucester.gov.uk or ring the Licensing Team on 01452 396396