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I am Sleeping Rough

Gloucester City Council’s reception area The Gateway will be closed to the public until further notice.

We will continue to provide our services as much as possible, so please contact us via email at heretohelp@gloucester.gov.uk or telephone 01452 396 396 and choose the option you require for assistance.

We will prioritise urgent requests and ask people to bear with us at this time. We appreciate everyone’s understanding and cooperation.

If you have nowhere to stay overnight, there are some options:

1. Contact the street outreach team, run by P3:

The P3 outreach team will try to find you as soon as possible anywhere in the county, and help you access housing and support options.

https://www.p3charity.org/services/gloucestershire-street-outreach

2. Go to P3's drop-in Navigator Hub (open Monday-Friday, 10am-5pm)

P3 Gloucester Hub
Morroway House
Station Road
Gloucester
GL1 1DW

Phone: 01452 221 698

P3 will provide advice and assistance to access accommodation and support.

https://www.p3charity.org/services/gloucestershire-accommodation-based-support

3. Contact the City Council

If you are homeless in Gloucester, you can approach the City Council for housing advice and assistance. Roofless persons who are eligible, unintentionally homeless and in priority need will be offered emergency accommodation.

  • Emergency Homelessness Assistance - Phone: 01452 396 396 option 5
  • A telephone is available at The Gateway on Monday, Tuesday, Thursday and Friday 9am-5pm and Wednesday10am-5pm

4. Call out of hours council phone numbers

  • Out of hours Emergency Homelessness Service (weekends and weekdays after 5pm) - Phone: 01414 869 655

If you are eligible, unintentionally homeless and in priority need will be offered emergency accommodation via these phonelines. Find out more information on eligibility on the Homeless page.