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Order bin or refuse sack

There is a charge of £25 for a replacement standard 240 litre or large 360 litre black bin that is damaged or missing. This is to cover the administration and delivery costs. 

You can have a small 140 litre bin free of charge. We have removed the administration and delivery cost for this, to support the waste reduction strategy. 

For households that use refuse sacks for collection, the replacement sacks are free of charge.

The crew will only collect waste from council issued bins or sacks.

We will not collect black bags. The waste must be contained inside a bin, with the lid closed and the bin tipped by mechanical means. This avoids health and safety issues. 

How to order

If you want to order a replacement small 140 litre bin or refuse sack, use the Contact us form.

Phone us on 01452 396 396  to order and make a payment for a replacement standard 240 litre or large 360 litre bin.

 

Reduce the risk of your bin going missing or being damaged

We recognise that if your bin has been stolen or set on fire, it is not your fault, but we no longer have the resources to replace bins for free. 

The following hints and tips will reduce the risk of your bin going missing or being damaged:

  • don't leave your bin on the highway/pavement - store it on your property and put it out for collection just before 7am. Take your bin back onto your property as soon as possible after collection
  • put your house number on your bin
  • don't overfill your bin. Your bin is designed to carry waste and if used correctly will be good for a number of years. If it is too heavy, the likelihood of damage and a short lifespan will increase