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Garden Waste

We have changed how we accept payment for Garden Waste collections. Card payments are not accepted using an old invoice number and you will not be added to our service.

Our green bins are going greener!

Starting in 2025, if you sign up for green waste collections, you will no longer need to place a sticker on your bin. This will make our garden waste service easier to use and help reduce the amount of plastic we produce when creating stickers.

Make sure to clearly display your house number or house name on your bin.

What you need to know

  • collections run fortnightly from 1 February until 30 November.
  • the service is £53 per garden waste bin or £31 for those on housing benefit or council tax support provided by the council (you’ll need your Housing Benefit or Council Tax Support reference number to get the discount).
  • please note the cost of the service may rise from April.
  • replacement bins are £25.
  • you must put out your bin by 7am on your collection day.
  • bins that do not have a house number or house name on won’t be emptied

How to sign up or renew

Online is the quickest way to sign up for a garden waste collection.

Sign up or renew

  • if you are unable sign up online, please call 01452 396 396 and choose the garden waste option and our team will be happy to help.
  • make sure you read the terms and conditions for 2025.
  • pay by direct debit? Your payment will be taken on 5 February.

If you change your mind

  • you must cancel within 14 working days for a refund.
  • cancel direct debit? Complete online form or call 01452 396 396
  • moving house? You’ll need a new subscription for your new address.
  • want to return your bin? Please contact us.

Hard to reach properties

There may be some properties that we aren’t able to collect from. If you think your property may have access problems, please contact us. Our crews can only be able to make two attempts to collect from a road where access is blocked.

What we collect

  • grass cuttings
  • hedge trimmings
  • plants and cut flowers
  • twigs and small branches
  • weeds, plants, leaves and bark
  • real Christmas trees cut to fit the bin (the trunk and branches should be cut and be no thicker than your wrist)

What we don't collect

  • food Waste (use your brown food caddy)
  • garden tools and furniture
  • soil, compost, stones, bricks and rubble
  • cardboard and paper
  • plastic pots and labels
  • vegetable peelings
  • animal faeces
  • plastic bags
  • chemicals
  • ash
  • soiled newspaper or sawdust used for animal bedding - we don't accept any type of animal bedding
  • general rubbish
  • any type of packaging including those marked as being compostable/biodegradable/recyclable

This isn't a full list, if you have any queries please contact us.

How to manage your garden waste in December and January

We advise you to compost any garden waste generated. Leaf fall can be left on grassed areas to help improve soil quality or for wildlife.

You should not store garden waste in your domestic waste bin, as it will breakdown and become heavy. Heavy bins will be rejected by the bin lift, tagged by the crew and not be emptied. You will need to remove the contents of the bin before the next scheduled collection. No additional garden waste will be taken on the next collection.

Other ways to recycle

Composted garden waste is great for your garden and fallen leaves can be left on grassed areas to help improve soil quality or for wildlife.

Or you can take your garden waste to the local household recycling centre. For more www.recycleforgloucestershire.com