Report Anti-Social Behaviour
What is anti-social behaviour (ASB)?
Anti-social behaviour is hard to define because everyone sees it differently based on their own experiences. However, it usually falls into two categories: things that affect the environment and things that affect people personally.
The Crime and Disorder Act (1998) says that anti-social behaviour is when someone does something
that can scare, bother, or upset others. It can also mean doing things that annoy people living in their homes.
What to do if you are experiencing ASB?
You could try talking to them first, they might not know they are being anti-social. Only do this if you feel safe and comfortable.
What to do if you do not feel safe and comfortable:
- if you live in a social housing property you must report this to your landlord.
- if you live in a private property or it is about public spaces, you should report this to the Solace team.
You should contact the Police on 999 if:
- a serious offence is in progress or has just been committed
- someone is in immediate danger or harm
- property is in danger of being damaged
- a serious disruption to the public is likely
Who is Solace?
Is a partnership between Gloucestershire Constabulary and the local Councils within the County. The multi-agency team work together with victims and communities to prevent, investigate, and tackle ASB assessed as to medium to high risk.
View more information about Solace
How to report an ASB to Solace?
Provide a full description of the behaviours you are experiencing and preferred contact methods to either of the emails below.
Email ASB@Gloucester.gov.uk or solace@gloucestershire.police.uk
All information you provide will be kept completely confidential.
Environmental crime
These crimes include littering, fly tipping, graffiti or other street-based nuisances.
Syringes or drug equipment
For problems relating to discarded drug equipment or human waste.
Rough sleeping
It is not illegal to rough sleep and will not take any enforcement measures against individuals.
You can submit a report via StreetLink.
View more information about housing and homelessness
What happens next?
Your report will be looked at it within 1-3 working days. We may contact you for further information to be able to assess the risk.
Lower level of risk
We will inform you if your report needs to be passed to another team within the council or to your local PCSO in Gloucestershire Constabulary for further action.
Moderate to high risk
We will contact you for more information and advise you of our next steps if your report requires our intervention.
What if my complaint has not been resolved?
If our local threshold has been met and the case has not been adequately resolved, victims of ASB have the right to request an ASB case review.
View information on the ASB case review process
This process is to eliminate repeat victims and to bring all responsible agencies such as the council, Police, housing providers and others together to achieve a sustainable solution.